Terms of Use

Last updated: February 2026

By downloading or using Neve Eats, you agree to these Terms of Use. Please read them carefully before using the app.

1. Acceptance of Terms

By accessing or using the Neve Eats application, you agree to be bound by these Terms. If you do not agree, please do not use the app.

2. Use of the App

Neve Eats is intended for personal, non-commercial use only. You agree not to:

• Reverse engineer, decompile, or otherwise attempt to extract the source code of the app.
• Use the app for any unlawful purpose or in violation of any applicable laws.
• Attempt to gain unauthorised access to any part of the app or its infrastructure.
• Reproduce, redistribute, or sell any part of the app or its content.

3. Subscription and Billing

Neve Eats offers a 3-day free trial followed by an annual subscription. By starting a trial, you authorise Neve Eats to charge your Apple ID account at the end of the trial period unless you cancel before it ends.

• Subscriptions automatically renew unless cancelled at least 24 hours before the end of the current period.
• Renewal charges are made within 24 hours prior to the end of the current period.
• You can manage and cancel your subscription in your Apple ID account settings.
• No refunds are provided for partial subscription periods.

4. Health Disclaimer

Neve Eats is a food tracking and wellness tool. It is not a medical device and does not provide medical advice. The nutritional information and skin scores are estimates based on AI analysis and should not be used as a substitute for professional medical or nutritional advice. Always consult a qualified healthcare provider for health-related decisions.

5. AI-Generated Content

Nutritional data and skin analysis provided by the app are generated using AI and may contain inaccuracies. Neve Eats does not guarantee the accuracy, completeness, or fitness for a particular purpose of any AI-generated content.

6. Intellectual Property

All content, design, logos, and software within Neve Eats are the property of Neve Eats and are protected by applicable intellectual property laws. You may not use our branding or content without prior written consent.

7. Limitation of Liability

To the fullest extent permitted by law, Neve Eats shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the app. Our total liability shall not exceed the amount you paid for the subscription in the past 12 months.

8. Termination

We reserve the right to suspend or terminate your access to the app at any time, with or without notice, if we believe you have violated these Terms.

9. Changes to These Terms

We may update these Terms from time to time. Continued use of the app after changes constitutes your acceptance of the revised Terms.

10. Governing Law

These Terms are governed by the laws of Australia. Any disputes shall be subject to the exclusive jurisdiction of the courts of Australia.

11. Contact

If you have any questions about these Terms, please contact us at support@neveeats.com.